## Ways to contact us

## Ways to pay your bill

## Get help with your order

## Looking for more?

## FAQs

### How do I activate my account?

If you ordered Cricket service online at cricketwireless.com, you'll need to activate your service online.

[**Follow these easy activation steps.**](http://cricketwireless.com/activate?_gl=1*1e3k8ix*_gcl_au*OTY4Nzg2NjUyLjE3MzAxMzk2OTk.*_ga*MTgyMjE0MjAzMS4xNzIyMzQ3ODA3*_ga_TCNEMMK7PV*MTczMDc0ODA3Ny41Ni4xLjE3MzA3NDgxMDAuMzcuMC4w)

### What’s my current balance?

Not sure how much you owe? You can [view your account](https://www.cricketwireless.com/l/manageaccount) online to see the amount due and due date. We can also text your balance to your phone using [QuickPay](https://file/quickpay).

### Where can I find my IMEI or information on how to activate a new SIM card?

You can check your IMEI by Dialing #06# or find it on your phone’s settings under General and then select About.

Ready to activate a new SIM card? [Click here to learn how](file:///support/using-my-phone-sim-cards).

### What if I can’t pay my bill?

Cricket offers [BridgePay](file://support/billing-and-payments/bridge-pay), which allows you to split your bill into two separate payments. As long as it's set up within seven (7) days before or after the start of your billing cycle, you'll get 7 additional days to keep your service active and make the second payment.